Privacy Policy

At weheartdigital LTD, we are committed to preserving the privacy of our clients and website visitors. We recognize that when you provide us with information about yourself or your business that you’re trusting us to act in a responsible manner and we’re committed to making sure we earn that trust. Our policy for how we use information that you provide us, or that we collect through your use of our site, is set forth below.

Data we collect from you

weheartdigital Ltd collects data about you:

  • if you are a customer or prospective customer, or otherwise provide us with your personal details (such as your name, contact details, e-mail address etc.); and
  • from your usage of the website and any other information you post on the website, e-mail or otherwise send to us.

 

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

IP addresses and basic identification data

When you visit the Site, our server will record your IP address together with the date, time and duration of your visit. An IP address is an assigned number, which allows your computer to communicate over the Internet. It enables weheartdigital to identify which organisations have visited the Site.
weheartdigital will also record other electronic identification data, information on hardware and software location data (where available), information regarding your browser, device, operating system and platform.

Logs and Cookies

weheartdigital is collecting and processing information regarding the browsing by visitors on the Site via its logging system.
In addition, weheartdigital uses cookies on the Site. A cookie is a text file which may be placed on the computer of the user when visiting the Site. It contains information that is collected from such computer and sent back to the Site on each subsequent visit so as to remember actions and preferences of the user over time.
You may block, delete or disable cookies by (de)activating the relevant settings on your browser. If you use multiple devices or browsers, you will need to reproduce the above process on each of them.

Our site uses the following types of cookies:

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
Personal Data collected: Cookies and Usage data.
Place of processing: US – Privacy Policy – Opt Out

WordPress Stats (Automattic Inc.)
Wordpress Stats is an analytics service provided by Automattic Inc.
Personal Data collected: Cookies and Usage data.
Place of processing: US – Privacy Policy

Displaying content from external platforms
This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Maps widget (Google Inc.)
Google Maps is a maps visualisation service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage data.
Place of processing: US – Privacy Policy

Hubspot (HubSpot, Inc)
HubSpot is our CRM software and it tracks visitors to our site using browser cookies. HubSpot creates a unique cookie for each visitor to our site and will log every page that person visits moving forward. Hubspot also collects contact data if you select to fill in our contact us form.
Personal Data Collected: First Name,Last Name, Email and Phone number.  Cookies and Usage Data.
Place of processing:  US – Privacy Policy

 

Interaction with external social networks and platforms

This type of services allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

LinkedIn button and social widgets (LinkedIn Corporation)
The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.
Personal Data collected: Cookies and Usage data.
Place of processing: US – Privacy Policy

Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies and Usage data.
Place of processing: US – Privacy Policy

Twitter Tweet button and social widgets (Twitter, Inc.)
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage data.
Place of processing: US – Privacy Policy

MailChimp (The Rocket Science Group, LLC.)
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: email address.
Place of processing: US – Privacy Policy

 

Use of Data

We will only use your data to supply you with the services and information which you have requested. For example:

  • if you are a prospective customer, we may use your data in connection with providing you with details of our services and quotations
  • if you are an existing customer and we need to contact you in order to provide the services you have contracted us to provide.

We may also send you further information about our services through our periodic newsletters, provided you have indicated that you are happy to be contacted for these purposes.
We may contact you by post or telephone as well as by e-mail.
If you change your mind about being contacted in the future, then please let us know.

Security

All information you provide to us is stored on secure servers with industry standard anti-virus and firewall protection in place.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.

Disclosure of Data

We process all data in accordance with the EU General Data Protection Regulation. We may disclose your data to other third parties who act for us, in order to provide the services you have requested.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the data you provide to us without your consent.

Your Rights

You have certain rights by law including the right to access your information held by us (for which we may charge a small administrative fee) and to have any inaccurate information corrected. Your rights also include the right to be forgotten, to restrict processing and to object to processing, the right to data portability and the right to object to direct marketing. You have the right to withdraw consent, if consent has been given.

If you wish do do any of the following:

  • Request a copy of the personal data we hold about you
  • Update the personal data we hold about you
  • Delete the personal data we hold about you
  • Object to the way we are processing your data and request its processing is restricted
  • Obtain a digital copy of your data (for portability)
  • Withdraw consent for your data to be used
  • Then please contact us at [email protected] detailing your request.

Weheartdigital will aim to provide the relevant data within 14 days.
Weheartdigital will always verify the identity of anyone making a subject access request before handing over any information

Data Retention

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document.

Changes

We may make changes to this policy from time to time and any changes will be posted on this page.

Contact Us

If you have any queries or concerns regarding the use of your data or this policy, then please contact [email protected]. We will make all efforts to deal with any requests or concerns as speedily as possible.